Sales Rules
1. General provisions
1.1. These rules for the purchase and sale of goods (hereinafter referred to as the “Rules”), after their approval by the Buyer (after reviewing the Rules and putting a check mark next to the statement “I have reviewed the rules of sale”), are a legally binding document for the parties establishing the rights and obligations of the Buyer and Seller, the terms of purchase and payment for goods, the procedure for delivery and return of goods, the liability of the parties and other provisions relating to the purchase and sale of goods in the online store www.baldumarket.lt .
1.2. The Seller reserves the right to change, supplement or adjust the Rules at any time, taking into account the requirements established by legislative acts.
1.3. The following persons have the right to make purchases in our online store: 1.3.1. capable individuals, i.e. persons who have reached the age of majority, whose legal capacity is not limited by a court decision; 1.3.2. 1.3.3. minors between the ages of fourteen and eighteen, only with the consent of their parents or guardians, except in cases when they independently manage their income.; 1.3.3. legal entities; 1.3.4. all authorized representatives of the above-mentioned persons.
2. The moment of conclusion of the purchase and sale agreement. The contract between the Buyer and the Seller is considered concluded when the Buyer, having formed a shopping cart, specifying the delivery address and having read these rules, puts a check mark in the “I agree with the purchase rules” field in the order confirmation window, and is valid until the obligations under this agreement are fully fulfilled.
3. Buyer’s rights
3.1. The Buyer has the right to purchase goods in the online store www.baldumarket.lt in accordance with the procedure established by these Rules and other information sections of the Seller’s online store.
3.2. The Buyer has the right to receive information before concluding a remote purchase agreement in the online store. www.baldumarket.lt , by phone or email. The information has been prepared in accordance with Article 6228 (7) of the Civil Code of the Republic of Lithuania. Reference for review: LINK
3.3. The Buyer has the right to review his personal data and the right to request correction of incorrect, incomplete, inaccurate personal data by sending an email to baldumarkets@gmai.com or by calling +37062154137. In this case, the seller must comply with the buyer’s request immediately (within 1-5 business days).
3.4. The Buyer has the right to cancel the contract of sale of goods concluded with the online store. www.baldumarket.lt by notifying the Seller in writing (by e-mail, indicating the desired return of the product and the order number) no later than 365 calendar days from the date of delivery or receipt of the product.
3.5. The Buyer’s right to withdraw from the contract of sale of goods is exercised in accordance with the provisions applicable to remote contracts established in the Civil Code and the Law on Consumer Protection.
3.6. The Buyer may exercise the right to withdraw from the contract of sale of goods only if the goods have not been damaged or have not significantly changed their appearance, have not been used, assembled and are in their original packaging.
3.7. If the Buyer purchases the goods in the online store www.baldumarket.lt If the Buyer wishes to cancel the purchase and sale agreement in respect of a certain product(s), he is obliged to return the entire product to the Seller. If at least one of the goods does not meet the requirements set out in clause 11.2 of the Rules, the Seller has the right to refuse to accept the returned goods.
3.8 The Buyer has the right, without giving reasons, to cancel the remotely concluded contract within 365 days from the date of receipt of the goods or signing of the contract for the provision of services. The Buyer is obliged to return the goods to the Seller immediately, but not later than within 365 days from the date of notification of withdrawal from the contract to the Seller. The Buyer can return a quality product to the Seller and cancel the contract if the product has not been used, is not damaged, has retained its consumer properties and has not lost its commercial appearance. The product must be unpacked and in the original packaging of the manufacturer. The buyer must provide documents confirming the purchase of the goods from the Seller and a document confirming the warranty for the goods, if any. It is not possible to return or exchange goods made to the customer’s individual order, that is, with a change in the size of the furniture, additionally selected fabric for sofas, if this does not correspond to the standard appearance of the goods. The prepayment is not refundable.
4. Buyer’s responsibilities
4.1. The Buyer is obliged to pay for the goods and accept them in accordance with the procedure established by these Rules.
4.2. The Registered Buyer undertakes not to transfer his credentials to third parties. If the Buyer loses his credentials, he is obliged to immediately inform the Seller about this using the specified means of communication.
4.3. In case of changes in the data provided in the registration form of the registered Buyer, he is obliged to update them immediately (phone number, e-mail address). 4.4. The buyer using the online store www.baldumarket.lt , undertakes to comply with these Rules and other conditions clearly indicated in the online store, and not to violate the laws of the Republic of Lithuania.
5. Seller’s rights
5.1. If the Buyer attempts to undermine the stability and security of the online store or violates its obligations, the Seller has the right to immediately and without warning restrict or suspend the possibility of using the Buyer’s online store or, in exceptional cases, cancel its registration.
5.2. In case of important circumstances, the Seller may temporarily or completely terminate the operation of the online store without prior notice to the Buyer.
5.3. The Seller has the right to cancel the Buyer’s order without prior notice if the Buyer’s order has not been paid within 3 business days, unless otherwise agreed.
6. Obligations of the seller
6.1. The Seller undertakes to provide the Buyer with the opportunity to use the services of the online store www.baldumarket.lt on the terms set forth in these Terms and Conditions and in the online store.
6.2. The Seller undertakes to respect and protect the Buyer’s right to privacy in relation to the personal information belonging to him, indicated in the registration form of the online store, in accordance with the legislation of the Republic of Lithuania.
6.3. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by him under the conditions set out in these Rules.
6.4. The Seller, unable to deliver the goods ordered by the Buyer for valid reasons, undertakes to offer a similar or maximally similar product in its characteristics. If the Buyer refuses to accept a similar or maximally similar product, the Seller undertakes to return the paid funds to the Buyer within 10 (five) business days, if the payment has been made.
7. Personal data protection
7.1. By accepting these Terms, the Buyer agrees that his personal data will be processed for the purpose of selling goods and services in the online store www.baldumarket.lt .
7.2. When placing an order, the Buyer must provide his personal information in the relevant fields of the order provided by the Seller: first name, last name, delivery address, phone number and e-mail address.
7.3. The Buyer, agreeing that his personal data will be processed for the purpose of selling goods and services in the Seller’s online store, also agrees that the information messages necessary to fulfill the order for the goods will be sent to the email address and phone number specified by him.
7.4. To provide the Customer with a full range of online store services www.baldumarket.lt The seller records information – cookies – on the computer (device) The buyer. The Seller uses the recorded information to identify the Buyer as a previous visitor to the online store. www.baldumarket.lt , to store information about purchases placed in the Customer’s shopping cart, to collect website traffic statistics, and to store filters selected by the Customer. The Buyer has the opportunity to view what information (cookies) the Seller records, and can delete some or all of the recorded cookies. The buyer also has the right to object to the recording and use of information (cookies) on his computer (device), but in this case, some functions of the online store www.baldumarket.lt they may not be available to him. By confirming their agreement with the Rules, the Buyer agrees to record the information on their computer (device). The buyer can revoke this consent at any time by changing the settings of his Internet browser.
8. Delivery of goods
8.1. When ordering goods in the online store www.baldumarket.lt you can choose two delivery methods:
8.1.1. PICKUP, the ordered goods can be picked up at the store for free. The store, opening hours, and phone numbers can be found at the bottom of the online store. www.baldumarket.lt , in the “About Us” section.
8.1.2. This is home delivery to the specified address, delivery of goods and pickup, the cost of services is agreed separately by e-mail baldumarkets@gmai.com or by phone +37062154137.
8.2. The ordered goods must be picked up no later than 30 calendar days, counting from the moment the Seller receives confirmation of the order’s readiness.
8.3. If the Buyer does not pick up the goods on time, the Seller reserves the right to cancel the order without prior notice and refund the payment, if any. If the Buyer does not deliver the goods within the specified time, and if the Buyer has paid for the goods and its delivery, the Seller will contact the Buyer and try to arrange another delivery time. If the Buyer still does not pick up the product, the product is returned to the Seller, the order is canceled, and if the payment has been made, the money is returned to the Buyer’s same bank account.
8.4. Almost all furniture is delivered disassembled, in boxes, but the furniture is accompanied by assembly instructions and fasteners.
8.5. Only the person who placed the order or the person indicated at the time of placing the order can pick up the goods. Upon receipt of the goods, you must have with you and present to the Seller’s employee a valid identification document (ID card, passport or a new driver’s license).
9. Payment for the goods
9.1. Prices of goods in the online store www.baldumarket.lt and the generated order basket is indicated in euros with VAT. The seller reserves the right to change the prices of the goods at any time.
9.2. The Buyer pays for the goods using one of the following methods:
9.2.1. By bank transfer. By choosing this payment method, transfer the money to our account in the usual way before the day of delivery of the goods. Please note that you must specify your order number in the “payment direction” field.
Recipient: UAB “ALTA BALDAI”
Account Number: LT417189900054467947
Bank: A/S Artea bankas
Company code: 306708831
Purpose of payment:
Order number Also, to speed up the processing of your order, please send a copy of the order by e-mail to baldumarkets@gmai.com
9.2.2. Payment using the consumer credit agreement service provided by the leasing company is a payment method when the Buyer (individual) and the leasing company conclude an agreement on financing the purchase of goods in the Seller’s online store.
9.3 . VAT invoices indicate the selected goods, their quantity, discounts provided, the final price of the goods, including all taxes, and other information that must be provided in accordance with the laws governing accounting.
10. Quality assurance and shelf life of goods.
10.1. The Seller is not responsible for the fact that the color, shape or other parameters of the goods in the online store may not correspond to the actual size, shape and color of the goods due to the features of the display used by the Buyer.
10.2. The Seller provides a 24-month warranty on all products, unless otherwise specified in the product description.
10.3. If the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided for by the relevant legislative acts is applied.
10.4. The Seller provides warranty services for the goods through mediation between the Buyer and the manufacturer or the manufacturer’s representative.
10.5. The Seller undertakes to provide warranty service within 15-45 business days. 10.6. Warranty service of goods on the Curonian Spit may take longer than indicated. The Seller separately informs the Buyer about the warranty period of the goods on the Curonian Spit in each specific case.
10.7. The warranty does not apply to the natural properties of the furniture fabric. The appearance of a “seat mirror” is the formation of visible marks from the body due to weight, body temperature and humidity of the environment in which the furniture is used; in the case of some fabrics (for example, knitwear), a “seat mirror” may also appear due to various objects left on the furniture (for example, laptops, books, heavier toys).
11. Return and exchange of goods
11.1. The Buyer has the right to return the goods purchased online by notifying the Seller in writing (by e-mail baldumarkets@gmai.com specifying the desired return of the product and the order number) no later than 365 (three hundred and sixty-five) days from the date of delivery of the product.
11.2. When returning the product, the Buyer must comply with the following conditions: 11.2.1. the returned product must be in its original, neat packaging;
11.2.2. the product must not be damaged by the Buyer;
11.2.3. the product must be unused and must not lose its commercial appearance (the labels are not damaged, the protective film is not torn, etc.) (this clause does not apply if the product is returned of improper quality);
11.2.4. the returned product must be in the same condition in which the Buyer received it.;
11.2.5. Upon returning the product, you must provide a purchase document, a warranty card (if any) and fill out the return form.
11.3. The Seller may refuse to accept the goods returned by the Buyer if the Buyer does not comply with the return procedure established in this article.
11.4. The Buyer can deliver the returned product to the specified address independently or send it by courier service of his choice or through the Seller. If the goods are returned on the basis of the Buyer’s right to return the goods provided for in these rules, the Buyer shall bear the costs of returning the goods. The Seller’s cost of returning the product is the same as when purchasing the product. When returning a defective or incorrect product, the Seller undertakes to pick up such product, replace it with a similar product and cover the costs of returning the product. If the Seller does not have a similar product, he returns the money paid for the product to the Buyer.
11.5. In all cases, funds for the returned goods are transferred by payment order and only to the payer’s bank account. 11.6. For products custom-made by the customer, that is, with furniture resizing, if this does not correspond to the standard appearance of the product, a refund or exchange is not possible. The prepayment is not refundable.
11.6. For products custom-made by the customer, that is, with furniture resizing, if this does not correspond to the standard appearance of the product, a refund or exchange is not possible. The prepayment is not refundable.
12. Responsibility
12.1. The Buyer is solely responsible for the accuracy of the personal data provided by him. If the Buyer does not provide accurate personal information, the Seller is not responsible for the resulting consequences.
12.2. The Registered Buyer is responsible for transferring his credentials to third parties. If the services provided by www.baldumarket.lt , is used by a third party who has logged into the online store using the Buyer’s credentials, the Seller considers this person to be the Buyer.
12.3. The Seller is released from any liability in cases where losses arise due to the fact that the Buyer, ignoring the Seller’s recommendations and obligations, did not familiarize himself with these Rules, although he was given the opportunity to do so.
12.4. If the Seller’s online store contains links to websites of other companies, institutions, organizations or individuals, the Seller is not responsible for the information contained on them or the activities carried out there, does not control or curate these websites and does not represent the interests of these companies and individuals.
12.5. In case of damage, the guilty party is obliged to compensate the other party for direct losses.
13. Final provisions
13.1. These rules are drawn up in accordance with the legal acts of the Republic of Lithuania.
13.2. The legislation of the Republic of Lithuania applies to relations arising on the basis of these rules.
13.3. All disagreements arising from the application of these rules are resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the legislation of the Republic of Lithuania.
Conclusion of Contract, Payment Button and Manifest Error
1. All product information published on the website, including descriptions, specifications, images, availability and prices, is provided for informational purposes only and shall not constitute a legally binding public offer under Article 6.167 and other applicable provisions of the Civil Code of the Republic of Lithuania.
2. Placing an order on the website constitutes an offer by the Customer to enter into a purchase agreement under the conditions specified in the order.
3. An automatically generated email confirming receipt of the order does not constitute acceptance by the Seller.
4. A purchase agreement shall be deemed concluded only upon the Seller’s explicit confirmation sent by email confirming:
product availability,
the final price,
and the essential delivery terms.
5. In accordance with Articles 1.90 and 6.193 of the Civil Code of the Republic of Lithuania, in case of a manifest or obvious error in pricing or product information, including but not limited to:
technical system error,
typographical mistake,
abnormally low price clearly inconsistent with the market value of the product,
automated calculation error,
the Seller shall have the right to refuse acceptance of the order or cancel it prior to dispatch of the goods by notifying the Customer.
6. In the event of a pricing correction, the Customer shall be informed of the correct price and may either confirm the order at the corrected price or cancel it. If the Customer does not confirm the corrected price, the order shall be deemed cancelled without any liability of the parties.
7. The order submission button on the website clearly indicates the obligation to pay (e.g., “Order with obligation to pay”). By clicking this button, the Customer acknowledges that placing the order entails an obligation to pay in the event the Seller confirms the order.
Prepayment and Transfer of Risk
1. Unless otherwise expressly agreed, orders placed in the online store are subject to 30% prepayment.
2. The Seller shall have the right not to confirm the order and not to dispatch the goods until full payment has been received.
3. The Customer’s payment obligation shall be deemed fulfilled upon receipt of funds in the Seller’s bank account.
4. If payment is not received within 3 calendar days from the Seller’s order confirmation, the order may be cancelled unilaterally without further notice.
5. In accordance with Article 6.320 of the Civil Code of the Republic of Lithuania, in contracts concluded with consumers, the risk of accidental loss or damage to the goods shall pass to the Customer when the goods are physically delivered to the Customer or to a third party indicated by the Customer, other than the carrier.
6. If the Customer independently arranges transportation and the carrier was not offered by the Seller, the risk shall pass to the Customer upon delivery of the goods to the carrier.
7. In B2B transactions, unless otherwise agreed in writing, the risk of accidental loss or damage shall pass to the Buyer upon delivery of the goods to the first carrier.